I have been working with Avant for five and half years now. I switched between 5 different dental labs before finding Avant and I’ve been with them till now. It is a pleasure working with them in all aspects – specifically their customer care and support is the best. I truly recommend them to all dentists.
I wanted to relay my experience so far with Avant as a clinician and as owner of Tranquility Dentistry. We engaged Avant on recommendation from a colleague, to perform some work. From the initial contact through every case so far we have received great support, timely communication and quality workmanship. The team at Avant have been receptive of feedback, and they encourage it to ensure their work is of the highest standard. In addition it is easy to get in touch to ask questions about laboratory jobs or assistance with treatment planning. All of this is boosted by the very reasonable pricing of their lab work. I have no issue continuing to use Avant for any future lab cases.
I would happily recommend ADL to my colleagues for crown and bridgework as they perform in the important areas of price, quality and service. The price speaks for itself and I must confess I have paid more than twice as much elsewhere for inferior work. The quality of the crowns is excellent in appearance and fit. I rarely need to adjust the bite. Marginal fit and contacts are also excellent.
Service is excellent as on the rare occasion that things are not perfect I have phoned the Laboratory and the issue has quickly been rectified. My centre manager also likes ADL as she has no trouble with pick-ups and deliveries and finds communicating with ADL a pleasure. Wax-ups have been excellent and advice with Implant cases is always helpful.
I have no reservations in endorsing ADL.
I have used many dental labs in many countries over the past 23 years of my dental career. Using a dental lab that is out of our state, as my preference is a testament to Ian and his crew at Avant.
Ian is always available to discuss difficult cases and his friendly, professional and helpful nature combines well with his vast knowledge, experience and skill.
Almost 100% of the work fits first time, every time and on the rare occasion it does not fit Ian is always at hand to remedy the situation.
I can highly recommend Ian and his team, two thumbs up!